The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Research information about airline destinations
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| Appropriate sources of information about airline destinations for relevant routes are identified Completed |
Evidence:
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Reference material is accessed from identified sources and organised in a form suitable for use when responding to passenger requests on aspects of airline destinations in accordance with customer expectations |
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Completed |
Evidence:
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Appropriate persons are consulted for advice and assistance in researching information about airline destinations |
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Completed |
Evidence:
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Respond to requests for information about airline destinations
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| Requests for information about airline destinations are courteously received and interpreted Completed |
Evidence:
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Accurate, current and relevant information about airline destinations is provided at a level and depth appropriate to passenger needs |
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Completed |
Evidence:
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Where a response cannot be immediately provided to passenger requests, assistance and advice is sought from appropriate airline personnel or passenger is courteously referred to appropriate sources where they may be able to obtain the required information |
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Completed |
Evidence:
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Information is presented in a manner that shows sensitivity to both host and visiting cultures |
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Completed |
Evidence:
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